Nicolas Knop
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M.A.
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Knop
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Nicolas
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+41 71 224 3363

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  • Publication
    Type: journal article
    Journal: HMD : Praxis der Wirtschaftsinformatik
    Volume: 56
    Issue: 4
    DOI: 10.1365/s40702-019-00543-4
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/98454
  • Publication
    Type: conference paper
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/99766
  • Publication
    How to Design an Internal Crowdsourcing System?
    ( 2017-12-10)
    Knop, Nicolas
    ;
    Durward, David
    ;
    Blohm, Ivo orcid-logo
    Digitalization gives rise to dynamic forces shaping future working structures. In practice, companies are increasingly interested in using their own employees as an internal crowd. Drawing on socio-technical systems (STS) perspective, organizations must understand how they can embed an internal crowdsourcing system effectively in order to exploit its potential. In particular, organizations need assistance in designing internal crowdsourcing systems. Thus, we follow an action design research approach and develop comprehensive design guidelines for designing an internal crowdsourcing system. The paper in hand develops the design guidelines by deriving the requirements from literature, developing them further in a bank project and evaluating them with external experts. Furthermore, we assess what tools can cover which part of the system and implement the system. The short paper will present the derived requirements, the first design of the internal crowdsourcing system and explain next steps of the full paper as well as the contribution.
    Type: conference paper
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/101710
  • Publication
    What Do We Know About Task Characteristics of Crowdsourcing?
    (Universitätsverlag Ilmenau, 2018)
    Knop, Nicolas
    ;
    Blohm, Ivo orcid-logo
    ;
    Nissen, Volker
    ;
    Stelzer, Dirk
    ;
    Straßburger, Steffen
    ;
    Fischer, Daniel
    Digitalization and the Internet changed our life. Many phenomena are responsible for this change. A relatively new one is crowdsourcing. Companies such as Amazon or Procter and Gambles use crowdsourcing successfully. The change will continue and we need to fully understand this subject to use the potential offered by this new phenomenon. This literature review summarizes and structures the crowdsourcing literature with focusing on the crowdsourcability of tasks. We analyzed the outsourcing literature to build a framework and adopted 7 perspectives, which were used to describe the outsourcability of tasks. The framework helps us to structure and analyze the crowdsourcing literature with focusing on the crowdsourcability of tasks. We found relevant literature regarding every perspective, but great research gaps were shown concerning these perspectives, leading to the assumption that the task characteristics of crowdsourcing are not sufficiently explored by the state-of-the-art literature. More research is needed to fully understand and use the potential of crowdsourcing.
    Type: book section
    Volume: Bd. 1
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/101331
  • Publication
    Adaptation Barriers in Internal Crowdsourcing: A Multiple Case Study
    (AIS, 2018-06-23)
    Knop, Nicolas
    ;
    Blohm, Ivo orcid-logo
    Recently, the application of internal crowdsourcing in companies as a new form of orchestrating work has increased substantially. Early research has shown that organizations should apply internal crowdsourcing due to its benefits, such as fast access to internal knowledge and increased productivi-ty. Although studies have identified some advantages, internal crowdsourcing is a complex initiative and we do not sufficiently know how to rollout internal crowdsourcing initiatives in a company and to guide them to a state of stable operations in the adaptation stage. Some papers derived barriers for internal crowdsourcing and solutions on how to overcome them. However, these barriers address mostly the operational stage, when the initiative is already stable. Some papers address adaptation barriers, but the assessment frameworks in current literature used to detect them were incomprehen-sive resulting in only few adaptation barriers and solutions. Therefore, we identify the adaptation bar-riers of internal crowdsourcing comprehensively through the technochange theory in a multiple case study, assess what solutions the companies applied and describe how the solutions work in order to display how to overcome barriers in a consolidated introduction model for internal crowdsourcing.
    Type: conference poster
    URI: https://www.alexandria.unisg.ch/handle/20.500.14171/100307