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Thomas Grisold
Title
Prof. Dr.
Last Name
Grisold
First name
Thomas
Email
thomas.grisold@unisg.ch
Phone
+41 71 224 3871
Now showing
1 - 9 of 9
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PublicationOrganizational unlearning as a process: What we know, what we don’t know, what we should know( 2024-04-23)
;Adrian Klammer ;Nhien NgyuenShih-wei HsuAlthough the field of organizational unlearning has recently gained increased interest, its conceptual foundations and raison d’être are still debated. In this review, we aim to revisit various discourses and arguments to advance the understanding of organizational unlearning in management and organization studies. Using an integrative literature review approach with systematic elements, we examine the existing body of research on organizational unlearning. We review the literature from different perspectives, focusing on a process-based understanding in terms of why and how organizations intentionally discard knowledge. Based on our review, we develop an integrative framework that portrays organizational unlearning as a dynamically unfolding process over time. We propose implications and offer research directions that will allow future researchers to develop a more profound understanding of the concept.Type: journal articleJournal: Management Review QuarterlyVolume: forthcoming -
PublicationWe are all pattern makers! How a flat ontology connects organizational routines and grand challenges( 2024-01-01)
;Kathrin Sele ;Christian A. Mahringer ;Anja Danner-schröderBirgit RenzlAdopting a flat ontology, we discuss how phenomena of societal concern are connected to organizational routines. We conceptualize grand challenges as large patterns of actions to overcome the micro-macro divide prevalent in existing research. We introduce spatial, temporal, and agentic relations as three interrelated aspects of scale that are of particular interest and demonstrate how social phenomena may be approached through these relations. Focusing on the situated enactment of routines allows us to identify weakening and strengthening between actors and their actions as important processes that reflect the continuous patterning of grand challenges. We contribute to the literature by highlighting the consequentiality of mundane actions and by questioning the dominant approach to change in research on grand challenges. Our insights offer several practical implications for intervening on grand challenges.Type: journal articleJournal: Strategic OrganizationVolume: forthcoming -
PublicationGenerating impactful situated explanations through digital trace data( 2024-03-01)
;Waldemar Kremser ;Jan Mendling ;Jan Recker ;Jan Vom BrockeBastian WurmProgressively, information systems (IS) researchers draw on digital trace data to capture the emergent dynamics of today’s digitalized world. Digital trace data enable researchers to generate highly context-specific insights into the features and dynamics of socio-technical phenomena. We suggest how IS researchers can use digital trace data to develop situated explanations, that is, explanations that capture the idiosyncratic features of real-world problems in order to generate impactful solutions to these problems. We outline five key principles to build situated explanations based on digital trace data. We make several suggestions on how the information system field can adjust its research and publication practices to embrace the development and dissemination of situated explanations.Type: journal articleJournal: Journal of Information TechnologyVolume: 39Issue: 1 -
PublicationDiscarding Echoes of the Past: A Taxonomy for Designing Socio-Technical Unlearning Artifacts( 2024-06-12)
;Marco Di Maria ;Thorsten SchoormannRalf KnackstedtUnlearning outdated knowledge is crucial for organizations to adapt to environmental needs and foster innovation. While unlearning is an auspicious approach, little is known about how to design supporting tools. This paper explores how organizations can effectively implement unlearning interventions and presents an overview of design options for unlearning support systems. By combining deductive and inductive reasoning, we crafted an artifact in the form of a taxonomy. The taxonomy synthesizes insights from diverse research domains, takes a socio-technical stance, and thereby aims to bridge the theory-practice gap in implementing unlearning. To investigate the taxonomy’s applicability, we conducted evaluation sessions with experts and employed it to describe three illustrative unlearning cases. With our work, we seek to unleash the potential of unlearning by guiding the design of supporting digital tools and aligning existing insights beyond disciplinary boundaries.Type: conference paper -
PublicationDynamics of Human-AI Delegation in Organizational Routines( 2023-12-10)Johannes SchneiderHuman-AI delegation occurs when a human delegates work to an autonomous AI-based system. We report on a simulation study to examine how human-AI delegation dynamically changes in an organizational routine as it is enacted over and over again. We build on findings from previous research and examine the interaction of various human and AI-related factors. We compute the resulting dynamics in terms of complexity representing the degree of uncertainty as to whether delegation takes place. We find that online and offline learning capabilities interact with human willingness in various ways which leads to different, even non-linear changes in the dynamics of human-AI delegation over time. Our study yields implications for research on human-AI delegation, routine dynamics and business process management. We point to a number of practical implications and avenues for future research.Type: conference paper
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PublicationUsing Large Language Models in Business Processes( 2023-09-10)
;Jan Vom Brocke ;Wolfgang Kratsch ;Jan MendlingMaximilian VidgofType: conference contribution -
PublicationA Mimetic Theory of User Behaviors in Online Communities: A Computational Study of GitHub( 2023-08-01)
;Michael GauYoungjin YooOnline communities are virtual communities where users exchange knowledge, organize tasks, and accomplish work. We focus on how individual users influence the ways others behave. We draw from mimetic theory and leverage computationally intensive theorizing to examine the influence of popular developers on other developers in GitHub, the largest and most popular open source software development community. Analyzing a subsample of 324 projects, we find that the behavior of rockstars –i.e. exceptionally popular developers– is imitated by other developers, and thus strongly influences overall work patterns in projects. We further find that this effect is stronger when a rockstar is more active in a project. Our findings offer important contributions for research on online communities, specifically by shedding light on the significant role that individual actors can have in such communities. Crucially, to our knowledge, our study offers the first empirical evidence that online communities actually change user behaviors through memetic processes.Type: conference contribution -
PublicationTechnology Affordances as Generative Processes( 2023-08-01)
;Nicholas BerenteStefan SeidelWe draw on predictive mind theory—an emerging paradigm shift in the cognitive and computational neurosciences—to characterize affordance perception and enactment in the context of digital technologies as a generative process. Key to our argument is that affordance perception and enactment are characterized by a forward flow from the agent to the object. Human and autonomous agents continually generate and project affordance predictions about digital technologies that are rooted in their previous knowledge. They continuously adjust these affordance predictions as they are exposed to unexpected prediction errors. We identify two central mechanisms: reactive and proactive generative processes. Reactive generative processes describe situations where agents generate new affordances when they accidentally encounter prediction errors. Proactive generative processes describe situations where agents embrace prediction errors and explore new action opportunities. Our theorizing highlights how agents and digital technologies are continually changing in a dynamic learning process and provides a conceptual foundation for studying affordance innovation through human and autonomous agents.Type: conference contribution -
PublicationImplementing Digital Responsibility through Information Systems Research: A Delphi Study of Objectives, Activities, and Challenges in IS Research( 2023-09-01)
;Daniel Beverungen ;Philipp Zur Heiden ;Christiane Lehrer ;Matthias Trier ;Christian Bartelheimer ;Tobias Brandt ;Bettina Distel ;Paul Drews ;Jan F. Ehmke ;Hans-georg Fill ;Christoph M. Flath ;Gilbert Fridgen ;Christian Janiesch ;Andreas Janson ;Oliver Krancher ;Julia Krönung ;Dennisch Kundisch ;Attila Marton ;Milad Mirbarbaie ;Stefan Morana ;Benjamin Mueller ;Oliver Müller ;Anna M. Oberländer ;Christoph Peters ;Christian Peukert ;Melanie Reuter-oppermann ;Dennies Riehle ;Susanne Robra-bissantz ;Maximilian Röglinger ;Kristina Rosenthal ;Guido Schryen ;Reinhard Schütte ;Susanne Strahringer ;Nils Urbach ;Lauri Wessel ;Liudmila ZavolokinaPatrick ZschechOur goal was to clarify the focus of IS research on DR. This study is guided by the following research question: What are the IS community‘s most relevant objectives, activities, and challenges regarding DR? To answer this research question, we engaged a panel of more than 35 experienced IS resear-chers spanning diverse research topics within the IS discipline through a comprehensive Delphi study. Details about the application of this methodology are provided at the end of this paper.The well-established Delphi method allowed us to identify and consolidate relevant objectives, activities, and challenges regarding DR as perceived by the IS community. We believe that this undertaking offers a promising starting point for mobilizing a broader community effort toward amplifying responsibility in our IS research efforts to benefit individuals, organizations, and our digital society. Subsequently, we present the main findings of the Delphi study regarding critical objectives, activities, and pertinent challenges to provide an impulse for beneficial key actions for the IS community.