Options
Jennifer Hehn
Title
Prof. Dr.
Last Name
Hehn
First name
Jennifer
Email
jennifer.hehn@unisg.ch
Phone
+41 71 224 3827
Now showing
1 - 10 of 13
-
PublicationDigitale Plattformen in der Praxis – Einsatz- und Entwicklungsmodelle(Springer Fachmedien, 2022-08)
;Holler, Manuel ;Dremel, ChristianGaleno, GianlucaType: journal articleJournal: HMD Praxis der Wirtschaftsinformatik -
PublicationOn Integrating Design Thinking for a Human-centered Requirements Engineering(IEEE Computer Society, 2020-04)
;Mendez, DanielBroy, ManfredType: journal articleJournal: IEEE SoftwareScopus© Citations 39 -
PublicationType: journal articleJournal: Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon
-
PublicationType: conference paper
-
PublicationType: conference paper
-
PublicationType: conference paperJournal: AMCIS 2018 Proceedings
-
PublicationDesign Thinking Methods for Service Innovation - A Delphi Study(Association for Information Systems (AIS), 2018-06)As our world is getting increasingly servitized and digitized, innovation is no longer bound to physical products. Customer experience and innovative services have become the new imperative for business success. Design Thinking is becoming a valid approach for service innovation in the digital age. However, a profound understanding of “how” Design Thinking contributes to service innovation is still missing. We show this by conducting a Delphi study which includes 14 Design Thinking experts across different company sizes and industries. As a result, we demonstrate consensus on 59 highly relevant methods for service innovation allocated to the respective Design Thinking phase. This is the first study to provide a comprehensive view on Design Thinking methods for service innovation. We enhance the understanding of Design Thinking and lay the foundation for further investigations into the service innovation process. Practitioners receive guidance from our findings for applying those methods.Type: conference paperJournal: PACIS 2018 Proceedings
-
PublicationDesigning Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects(Leuphana Universität, 2018-03)Design-inspired approaches to problem-solving, like design thinking, have been gaining rising recognition as a way to create human-centric solutions. A design thinking project provides a guiding, yet not rigid framework to explore and specify requirements for the development of a new product or service. We investigate the challenges concerned with specifying requirements in design thinking projects with the purpose of laying the groundwork for creating solutions to these challenges. We find that design thinking supports the process of discovering requirements but leads to challenges stemming from the design thinking process. We identify conclusions for practice and suggestions for further research to create better human-centric information systems in the future.Type: conference paperVolume: im Tagungsband enthalten
-
-
PublicationOpen Grid - Open Mind( 2018)
;Achleitner, Paul ;Landolf, Urs ;Serratore, Luca ;Breitenstein, Yannik ;Angélil, Marc ;Fujimoto, Sou ;Berenbold, Sandra ;Josef, Barbara ;Kohler, Marc ;Gutzwiller, Thomas ;Frank, Markus ;Schürer, Wolfgang ;Kissinger, Henry