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  4. Loyalty of Insurance Customers - A Global Perspective

Loyalty of Insurance Customers - A Global Perspective

Type
applied research project
Start Date
November 1, 2014
End Date
November 10, 2015
Status
ongoing
Keywords
Loyalty
insurance industry
global empirical study
Description
Loyalty of insurance customers in a changing environment
Leader contributor(s)
Maas, Peter  
Member contributor(s)
Rüfenacht, Matthias  
Funder

External Financing

Topic(s)
Customer loyalty
retention on a global scale
Method(s)
Global customer survey
Range
Institute/School
Range (De)
Institut/School
Division(s)

IVW - Institute of In...

Eprints ID
236680
Support
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