Andreas Göldi

Last Name

Göldi

First name

Andreas

Email

andreas.goeldi@unisg.ch

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Insert-expansions for Tool-enabled Conversational Agents

( 2023-07-04)
Andreas Göldi
;
Roman Rietsche

This paper delves into an advanced implementation of Chain-of-Thought-Prompting in Large Lan- guage Models, focusing on the use of tools (or "plug-ins") within the explicit reasoning paths generated by this prompting method. We find that tool-enabled conversational agents often become sidetracked, as additional context from tools like search engines or calculators diverts from original user intents. To address this, we explore a concept wherein the user becomes the tool, providing necessary details and refining their requests. Through Conversation Analysis, we characterize this interaction as insert-expansion — an intermediary conversation designed to facilitate the preferred response. We explore possibilities arising from this ’user-as-a-tool’ approach in two empirical studies using direct comparison, and find benefits in the recommendation domain.

Type: journal article

DOI: doi.org/10.48550/arXiv.2307.01644

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/120244