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Dörte Resch
Former Member
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Item type:Publication, Counseling in High Performance Organizations : Individuel reenactment of todays universities performatiy discourseContext An intensive change process concerning the curricula in German speaking universities has been initialized through the Bologna Process. This process is accompanied with higher pressure for students to adjust their vita according to the demands of the labor market early in their studies. With the uncertain development of the labor market, fears of recession and out-sourcing of many traditional jobs, the pressure towards "performance biographies" has increased in almost all academic sectors. At the same time reports on the health of students are showing an alarming level of mental health problems, abuse of alcohol and drugs as well as high prescription rates of psychotropic drugs. In this context counseling approaches have gained importance at universities. The question arising here is, which type of counseling approach renders sustainable in the described climate of performativity. Diagnosis The University of St. Gallen was the first University in Switzerland to adapt the Bologna Reforms. Extensive data from the counseling center shows an increase of students who seek coaching in order to "optimizing their performance". At the same time these students report feeling a high level of pressure and show psychosomatic or depressive symptoms. In this regard counseling stands in the ethic dilemma of fulfilling the clients wish of "optimizing performance", thus standing in danger of pushing student over their boundaries and helping them genuinely cope with the workload associated stress. Solution Solution focused counseling has proven to be an excellent method to integrate both needs for students, often at the same time. This counseling method encourages students to look for new solutions by questioning their mindsets, offering a mental room for critical reflection and encouraging them to seek different perspectives on their situation. Outcome Experience has shown that escaping the logic of "more of the same behavior will lead to a better performance" is often the key to regaining mental functioning and at the same time regaining the ability to perform again. Even though symptoms are often severe at the beginning of counseling, average counseling duration lies between one and two sessions and only few student need additional psychotherapeutic support. Reflection A systematic evaluation is needed to undermine the reported effects. Further research should also concentrate on preventive aspects, encouraging students to actively seek room away from professional activities. As the rising pressure of performativity is not just an issue at universities, effects on organizations are to be discussed in the reflection.Type:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Organizational Discourse as Determination of Social Relations in OrganizationsIntroduction Social relations in organizations are predominantly discussed as either bonds between individuals or, alternatively as team-based matters. Moreover, social relations are often viewed as the objects to be improved by means of training and education, a view that is heavily influenced by the humanist ideal of personal development and growth. Neglected in these ideas on social relations are often the structures and discourses the organization itself produces. The co-dependence of the organizational and the social discourse is the main target of this study. Objective and Method To gain an understanding of the relation between organizational discourses and how those effectuate relations within the organization, an in-depth study encompassing two large organizations was carried out. The objective was to investigate both the organizational as well as the social discourses in the organization, whereby taking a special interest in the interrelation of the two. Based on problem-centred interviews and group discussions with over hundred participants within the organizations, a discourse analysis was carried out. Results This study shows how the level of organizational discourse interrelates with the social discourse of the organizations. Surprisingly, the results show that rather traditional discourse of the organizations such as Taylorism formed the pivotal reference point for the organizational discourse. This was posed in a sharp contrast with discourses of social relations, as those were very much inspired by humanist ideals. As the organizational discourse influencing the social was never discussed within the organizations, frictions between the two levels were carried out on individual level. Both the gap and the wider implications between constructions of organizational realities relying on pre-Human Relations concepts of organizations and claims on the social discourse very much based on just those humanist ideals became explicit through this study. Conclusion Inquiries of organizational discourses have a long tradition in the field of Organizational Psychology as is evident, in the debate on Taylorism or the Human Relations. Equally prominent in Organizational Psychology is the discussion of people's relational competencies in organizations. This study shows how organizational discourse en- and disables certain qualities of relations in organizations, thus bringing two traditionally separated fields of Organizational Psychology together. Implications for an integrative approach that focuses on both relational and organizational levels are discussed on the basis of empirical and theoretical arguments.Type:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Introduction: From Dialogues on Organizational Psychology to Organizational Psychology as Dialogue(Pabst Science Publishers, 2005); ; ; ; Type:book section - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Jahresbericht 2011 der Psychologischen Beratungsstelle der Universität St. Gallen(Lehrstuhl für Organisationspsychologie (OPSY) der Universität St. Gallen, 2012); ; ; ; Type:work report - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Jahresbericht 2010 der Psychologischen Beratungsstelle der Universität St.Gallen(Lehrstuhl für Organisationspsychologie, 2011); ; ; ; Type:work report - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Jahresbericht 2009 der Psychologischen Beratungsstelle "beratung@psy"(Lehrstuhl für Organisationspsychologie, 2010); ; ; ; Type:work reportIssue:9 - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Ressourcenorientierung in der Beratung von Studierenden : Working Paper der Psychologischen Beratungsstelle der Universität St. Gallen 2010(Lehrstuhl für Organisationspsychologie, 2010); ; ; ; Type:working paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Konzept der Psychologischen Beratungsstelle "beratung@psy" der Universität St. Gallen(Lehrstuhl für Organisationsspsychologie, 2009); ; ; ; Type:working paper