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    Supporting the viability of e-health services with pattern-based business model design: The case of an e-mental health app for maternal depression
    (Springer, 2016-09-18) ;
    Li, Hongxiu
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    Nykänen, Pirkko
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    Suomi, Reima
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    Wickramasinghe, Nilmini
    Designing viable business models for e-health services is not trivial as people in charge of business model design often lack the respective knowledge and experience. E-health business model design patterns should support inexperienced business model designers as they document existing business model logics of the e-health domain for reuse. This paper aims at understanding how exactly a pattern-based business model design supports the viability of e-health business models by applying the e-health business model design patterns to a specific e-health service – an e-mental health app for maternal depression. A focus group workshop reveals that these design patterns sensitize the participants to the viability aspects of the business model and thereby help to enhance its viability.
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    Scopus© Citations 3
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    On the Utility of E-Health Business Model Design Patterns
    (Boğaziçi University, 2016-06-12) ;
    New information technologies are not only enabling new health services, but also innovative business models. As the business model defines how value is created, delivered, as well as captured by an e-health service, it is key to the service’s economic success. However, business professionals responsible for developing e-health services often feel overwhelmed when it comes to the design of a corresponding business model because they lack the respective knowledge and experience. In this situation, design patterns can be of help as they document instantiated business model logics for reuse. Since existing business model design patterns are not specific to the e-health domain, they are not easily transferred to an e-health business model. In this paper, we introduce the concept of e-health business model design patterns by creating a corresponding template and by identifying as well as documenting 37 of them. The utility of these design patterns is evaluated in focus groups with business professionals from the e-health domain. We show that e-health design patterns are useful as they provide insights into business model logics, enhance the understanding regarding relevant actors and the respective value flows, foster discussions, support creativity in the design itself, and offer guidance in design decisions.
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    Benefits of Professional Social Networks: Expectations and Design Implications for the Healthcare Domain
    (York St. John University & University of Sheffield, 2015-06-25) ; ; ; ;
    Bath, Peter
    Social technologies are increasingly adopted across industries as they incorporate potential business value. Also the healthcare industry could profit from social technologies as the members of healthcare institutions have to be connected and collaborate with each other in order to reach their ambitious efficiency targets. Existing social networking sites like Facebook address the need of communication and information exchange but at the same time they are posing a challenge with regard to medical confidentiality and other privacy concerns. Taking a design science research perspective we identify current challenges of social networks for health professionals by analyzing existing social networking sites. These challenges are discussion points for qualitative in-depth interviews that focus on benefit expectations regarding professional social networks. At the end, seven design propositions for the design of social networks for health professionals are derived.
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    Service Robotics in Healthcare: A Perspective for Information Systems Researchers?
    (Association for Information Sytems, 2014-12-14)
    Garmann-Johnsen, Niels Frederik
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    Recent advances in electronics and telecommunication have paved the way for service robots to enter the clinical world. While service robotics has long been a core research theme in computer science and other engineering-related fields, it has attracted little interest of Information Systems (IS) researchers so far. We argue that service robotics represents an interesting area of investigation, especially for healthcare, since current research lacks a thorough examination of socio-technical problems and contextual influencing factors. This study identifies current research thrusts and delineates possible areas for theoretical, empirical, or design-oriented research for IS scholars. By means of a systematic literature review, we explore the current use, users, and utility of service robots in healthcare. Based on these findings, we suggest research topics that have the potential to be of practical significance. Our aim is to make substantive steps towards establishing service robotics as new research theme in information systems research.
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