Exploring the Understandability of a Hybrid Process Design Artifact Based on DCR Graphs
Journal
Proc. International Conference on Business Process Modeling, Development and Support International Conference on Evaluation and Modeling Methods for Systems Analysis and Development
ISBN
978-3-030-20617-8
Type
conference paper
Date Issued
2019
Author(s)
Abbad Andaloussi, Amine
;
Burattin, Andrea
;
Slaats, Tijs
;
Petersen, Anette
;
Hildebrandt, Thomas
;
Abstract (De)
Process design artifacts (e.g., process models, textual process descriptions and simulations) are increasingly used to provide input for requirements elicitation and to facilitate the design of business processes. To support the understandability of process models and make them accessible for end-users with different backgrounds, several hybrid representations combining different design artifacts have been proposed in the literature. This paper investigates the understandability of DCR-HR, a new hybrid process design artifact based on DCR graphs. Using eye-tracking and think-aloud techniques, this paper explores the benefits and challenges associated with the use of different design artifacts and investigates the way end-users engage with them. The results motivate the use of DCR-HR and provide insights about the support it provides to end-users with different backgrounds.
Language
English
HSG Classification
contribution to scientific community
Book title
International Conference on Business Process Modeling, Development and Support International Conference on Evaluation and Modeling Methods for Systems Analysis and Development
Publisher
Springer
Volume
Lecture Notes in Business Information Processing, Vol. 352
Start page
69
End page
84
Subject(s)
Contact Email Address
barbara.weber@unisg.ch
Eprints ID
257233
File(s)![Thumbnail Image]()
Name
BPMDS2019.pdf
Size
685.48 KB
Format
Adobe PDF
Checksum (MD5)
1c2daf3ae1898058bb58e23c02364d31