Emerging Patterns of Communication in a Pharmacist- Patient Health Information System
ISSN
0302-9743
ISBN
978-3-319-06700-1
Type
conference paper
Date Issued
2014-05-21
Author(s)
Editor(s)
Tremblay, Monica Chiarini
Abstract
Communication between healthcare professionals and patients is a major determinant of patients' satisfaction, patients' adherence, health outcomes, and ultimately of healthcare costs [1]. In most cases, however, personal communication between a healthcare professional and a patient is restricted to episodic face-to-face encounters. Once the face-to-face encounter comes to an end, structured communication ends. The absence of structured communication in time intervals between face-to-face encounters is a defining characteristic of current healthcare professional-patient interaction [2,3]. As a consequence, healthcare professionals lack the ability to guide patients outside the institutional space and to adjust supportive measures depending on particular situations and needs that arise during the therapeutic process.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
Advancing the Impact of Design Science : Moving from Theory to Practice
Publisher
Springer International Publishing
Publisher place
Cham
Volume
LNCS 8463
Start page
378
End page
382
Pages
5
Event Title
9th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2014)
Event Location
Miami, FL, USA
Event Date
22.-23.05.2014
Subject(s)
Division(s)
Eprints ID
232391
File(s)![Thumbnail Image]()
open.access
Name
chp%3A10.1007%2F978-3-319-06701-8_29.pdf
Size
489.07 KB
Format
Adobe PDF
Checksum (MD5)
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