The role of transformational leadership in the mental health and job performance of employees with disabilities
Journal
The International Journal of Human Resource Management
ISSN
0958-5192
ISSN-Digital
1466-4399
Type
journal article
Date Issued
2016-09-01
Author(s)
Abstract
With the present study, we aim to advance the understanding of the role of leadership in the vocational inclusion of employees with disabilities. We argue that transformational leadership can be an important approach that fits particularly the requirements of people with disabilities because it positively influences their self-concept and consequentially heightens their job performance while it prevents emotional exhaustion. Applying a mixed-methods approach, both qualitative interview and quantitative survey data from employees of an Israeli call center were gathered and analyzed. The interview results indicated that all facets of transformational leadership could be observed in the present context. Moreover, it provides evidence for the assumption that a lack of self-esteem is a key problem with which employees with disabilities deal in daily work. The survey results support the view that transformational leadership can enhance employees' organization-based self-esteem and prevent their emotional exhaustion, thereby also affecting job performance. Theoretical and practical implications of these results are discussed.
Language
English
Keywords
transformational leadership
disability
emotional Exhaustion
Performance
call center
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Routledge
Publisher place
London
Volume
27
Number
14
Start page
1580
End page
1609
Subject(s)
Division(s)
Eprints ID
242827