Understanding and Improving Consumer Reactions to Service Bots
Journal
Journal of Consumer Research
ISSN
0093-5301
Type
journal article
Date Issued
2023-12
Author(s)
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
University of Chicago Press
Volume
50
Number
4
Start page
848
End page
863
Subject(s)
Division(s)
Eprints ID
269976