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Knowledge Scaffolding Visualizations: a Guiding Framework

Journal
Knowledge Management & E-Learning : an international journal
ISSN-Digital
2073-7904
Type
journal article
Date Issued
2015-03-03
Author(s)
Alexander, née Shumarova, Elitsa  
;
Bresciani, Sabrina  
;
Eppler, Martin J.  
Abstract
In this paper we provide a guiding framework for understanding and selecting visual representations in the knowledge management (KM) practice. We build on an interdisciplinary analogy between two connotations of the notion of "scaffolding": physical scaffolding from an architectural-engineering perspective and scaffolding of the "everyday knowing in practice" from a KM perspective. We classify visual structures for knowledge communication in teams into four types of scaffolds: grounded (corresponding e.g., to perspectives diagrams or dynamic facilitation diagrams), suspended (e.g., negotiation sketches, argument maps), panel (e.g., roadmaps or timelines) and reinforcing (e.g., concept diagrams). The article concludes with a set of recommendations in the form of questions to ask whenever practitioners are choosing visualizations for specific KM needs. Our recommendations aim at providing a framework at a broad-brush level to aid choosing a suitable visualization template depending on the type of KM endeavour.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Faculty of Education, The University of Hong Kong
Publisher place
Hong Kong
Volume
7
Number
2
Start page
179
End page
198
Pages
20
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/106674
Subject(s)

education

Division(s)

MCM -Institute for Me...

Eprints ID
237978
File(s)
Thumbnail Image
Name

knowledge scaffolding visualization.pdf

Size

760.57 KB

Format

Adobe PDF

Checksum (MD5)

765eb50187af416edd80da0ee06a5eb5

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