Design and Evaluation of a Mobile Chat App for the Open Source Behavioral Health Intervention Platform MobileCoach
Series
Lecture Notes in Computer Science
ISSN
0302-9743
ISBN
978-3-319-59143-8
Type
book section
Date Issued
2017
Author(s)
;
;
Shih, Iris
;
Rüegger, Dominik
;
Künzler, Florian
;
Barata, Filipe
;
;
Büchter, Dirk
;
Brogle, Björn
;
Heldt, Katrin
;
Gindrat, Pauline
;
Farpour-Lambert, Nathalie
;
l’Allemand, Dagmar
Editor(s)
Maedche, Alexander
vom Brocke, Jan
Hevner, Alan
Abstract
The open source platform MobileCoach (mobile-coach.eu) has been used for various behavioral health interventions in the public health context. However, so far, MobileCoach is limited to text message-based interactions. That is, participants use error-prone and laborious text-input fields and have to bear the SMS costs. Moreover, MobileCoach does not provide a dedicated chat channel for individual requests beyond the processing capabilities of its chatbot. Intervention designers are also limited to text-based self-report data. In this paper, we thus present a mobile chat app with pre-defined answer options, a dedicated chat channel for patients and health professionals and sensor data integration for the MobileCoach platform. Results of a pretest (N = 11) and preliminary findings of a randomized controlled clinical trial (N = 14) with young patients, who participate in an intervention for the treatment of obesity, are promising with respect to the utility of the chat app.
Language
English
HSG Classification
contribution to practical use / society
HSG Profile Area
SoM - Business Innovation
Book title
Designing the Digital Transformation : 12th International Conference, DESRIST 2017, Karlsruhe, Germany, May 30 – June 1, 2017, Proceedings
Publisher
Springer International Publishing - Springer
Publisher place
Cham
Number
10243
Start page
485
End page
489
Division(s)
Eprints ID
252934