A Health Information System that Extends Healthcare Professional-Patient Communication
ISBN
978-0-9915567-0-0
Type
conference paper
Date Issued
2014-06-09
Author(s)
Editor(s)
Avital, Michel
Leimeister, Jan Marco
Schultze, Ulrike
Abstract
Communication between healthcare professionals and patients as part of the therapeutic process is often restricted to short, episodic face-to-face encounters with in healthcare institutions. The absence of a continuous communication process that extends the face-to-face encounter to include the therapeutic process outside the institution limits the support and guidance healthcare professionals can provide, and in turn negatively affects patients' adherence, health outcomes, and overall healthcare costs.This paper introduces the notion of interaction-templates that structure communication between healthcare professionals and patients along the entire therapeutic process.The presented health information system (HIS) prototype implements a follow-up and guidance process triggered by the face-to-face encounter, combining predefined interaction-templates and dialog functions enabling individual, situation-dependent communication. Analysis of data generated with the prototype will provide a better understanding of the structure, form, and content of communication in HIS that extend healthcare professional-patient communication.
Language
English
Keywords
Health Information System
Communication
Interaction-Templates
Therapeutic Process
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
ECIS 2014 proceedings : 22th European Conference on Information Systems
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Start page
1
End page
10
Pages
10
Event Title
22nd European Conference on Information Systems (ECIS) 2014
Event Location
Tel Aviv, Israel
Event Date
09.-11.06.2014
Subject(s)
Division(s)
Eprints ID
232389
File(s)![Thumbnail Image]()
Name
A HEALTH INFORMATION SYSTEM THAT EXTENDS HEALTHCARE PROFESSIONAL-.pdf
Size
1.94 MB
Format
Adobe PDF
Checksum (MD5)
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