Management Support Systems on Different Devices-A Business Perspective Accommodating Managers' Growing Range of Use Situations
ISBN
978-1-4799-2504-9
Type
conference paper
Date Issued
2014-01-07
Author(s)
Research Team
IWI1
Abstract
As manager's human-computer interface, end-user devices greatly determine the acceptance of management support systems (MSS). Accommodating managers' growing range of MSS use situations, this article proposes a model for selecting such devices from their business perspective. Based on a literature review, we derive a research model that incorporates three MSS use factors and a taxonomy for MSS devices. We validate this model with findings from an expert focus group and, by applying it in different industries, we demonstrate utility. Looking forward, we propose threefold: (1) Tablets are catching on among consumer managers. (2) For analyst managers, in turn, tablet functionalities matter more than tablets as a dedicated device. (3) Instead of providing the more, the better technical features for single devices, MSS design must focus on an IS design for use accommodating managers' increasingly different use situations.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
2014 47th Hawaii International Conference on System Sciences (HICSS 2014)
Publisher
IEEE
Publisher place
Piscataway, NJ
Start page
386
End page
395
Pages
10
Event Title
47th Hawaii International Conference on System Sciences (HICSS)
Event Location
Waikoloa, HI, USA
Event Date
06.-09.01.2014
Subject(s)
Division(s)
Eprints ID
228620