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The Emergence of Mutual and Shared Understanding in the System Development Process

Series
Lecture Notes in Computer Science
ISBN
978-3-642-37421-0
Type
book section
Date Issued
2013
Author(s)
Hoffmann, Axel
;
Bittner, Eva Alice Christiane
;
Leimeister, Jan Marco  
Editor(s)
Doerr, Joerg
Opdahl, Andreas L.
DOI
10.1007/978-3-642-37422-7_13
Research Team
IWI6
Abstract
In interdisciplinary requirements engineering, stakeholders need to understand how other disciplines think and work (mutual understanding) and agree on the system they develop (shared understanding) in order to collaborate effectively.

In this paper we analyse extent and forms of (lacking) mutual understanding according to the periods in the process of conceptual change.

We analyse the communication of a multidisciplinary team while developing a mobile application. Although the team tried to resolve differences in meaning early on by applying approaches for clarification, questions for consolidation, exploration and elaboration occurred at different points in time throughout the process. Even when artefacts were already agreed upon, the development team explored lack of mutual understanding to underlying concepts or relationships. A revised shared understanding led to adjustments of the artefacts and thus hampered the process.

We therefore call for research that explores ways of systematically building mutual and shared understanding in the development process.
Language
English
Keywords
Mutual Understanding
Shared Understanding
Requirements Engineering
System Development Process
HSG Classification
contribution to scientific community
Refereed
No
Book title
Requirements Engineering: Foundation for Software Quality
Publisher
Springer Berlin Heidelberg
Publisher place
Berlin
Number
7830
Start page
174
End page
189
Pages
16
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/90136
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
222380
File(s)
Thumbnail Image

open.access

Name

JML_410.pdf

Size

224.5 KB

Format

Adobe PDF

Checksum (MD5)

857360b5159e2cfc7cdcea4bd3ed2308

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