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How can Marketing Manager thrive in the age of Artificial Intelligence?
Type
conference paper
Date Issued
2020
Author(s)
Abstract
Artificial intelligence (AI) is becoming increasingly important in solving many tasks, which were performed before by humans i.e. translating languages as well as in the hiring process and customer service. The AI Technology is improving in a fast manner. This has led to the current debate whether AI is entirely beneficial or should be seen as a threat for the job security. In any way, we are now at the point where nearly everyone is talking and thinking about the application of AI within their work structures. Therefore, we will examine whether AI has the potential to substitute managerial tasks in the way that Marketing Managers exclusively rely on the respective recommendations and results for a certain action. Additionally, we will discover which tasks lead to positive or negative feelings regarding each Manager’s preference. These results will be used to explain the tendency to replace certain activities with AI.
Language
English
HSG Classification
contribution to scientific community
Book title
Marketing and Smart Technologies. Smart Innovation, Systems and Technologies
Publisher
Springer
Publisher place
Singapore
Volume
167
Event Title
ICMarkTech'19 - International Conference on Marketing and Technologies of 2019
Event Location
Porto
Event Date
November 2019
Division(s)
Eprints ID
259902
File(s)
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open access
Name
Paper_Gioia Volkmar.pdf
Size
177.31 KB
Format
Adobe PDF
Checksum (MD5)
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