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Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems
Journal
Hawaii International Conference on System Sciences (HICSS)
ISBN
978-0-9981331-5-7
Type
conference paper
Date Issued
2022-01-07
Author(s)
Research Team
IWI6
Abstract
To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider both sources of value. Thus, in this paper, we present the theory-driven design of a method for culture-sensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.
Language
English
Keywords
Global Issues in the Digital Economy
International Issues in the Digital Economy
Cross-Cultural Issues in the Digital Economy
cross-culture
cultural adaption
culture
mobile learning
system development
HSG Classification
contribution to scientific community
Publisher place
Hawaii, USA
Start page
4654
End page
4663
Pages
10
Event Title
Hawaii International Conference on System Sciences (HICSS)
Event Location
Hawaii, USA
Event Date
04-07 Jan 2022
Official URL
Subject(s)
Division(s)
Eprints ID
265510
File(s)