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Digital Transformation Programs – Control in the Context of Agile and Traditional Approaches: A Multiple-Case Study
Type
conference paper
Date Issued
2019
Author(s)
Abstract
Over the last years, digital transformation in organizations has been accompanied by a rise of agile principles and methodologies. Despite some few exceptions, the majority of organizations need to combine or manage the coexistence of agile and traditional management approaches to explore new digital technologies, exploit their benefits, and innovate business successfully. Up to the present, it is not well understood how organizations deal with both approaches within digital transformation programs. Drawing on control theory and the concept of ambidexterity, the purpose of this multiple-case study is to explore how traditional and agile components are managed within large digital transformation programs, what formal modes and styles of control are conducted, and which tensions in control arise. Besides identifying authoritative and enabling control modes, as well as for instance tensions concerning transparency and cadence of outcome delivery, the important dual and “translating” role of the program manager regarding control is emphasized through this study.
Language
English
HSG Classification
not classified
HSG Profile Area
None
Book title
Proceedings of the 13th Mediterranean Conference on Information Systems (MCIS 2019)
Event Title
Mediterranean Conference on Information Systems (MCIS 2019)
Event Location
Naples, Italy
Event Date
27.-28.9.2019
Official URL
Subject(s)
Division(s)
Eprints ID
267126