Instruments for an integrated business network redesign in the financial industry
Series
Lecture notes in business information processing
ISBN
978-3-540-78550-7
Type
book section
Date Issued
2007-12-08
Author(s)
Editor(s)
Veit, Daniel J.
Kundisch, Dennis
Weitzel, Tim
Weinhardt, Christof
Rabhi, Fethi A.
Rajola, Federico
Research Team
IWI2, Sourcing
Abstract
Driven by factors like globalization, increased competition and declining customer loyalty the financial industry is facing a structural transformation. To focus on core competencies banks adjust their business models and reduce their degree of vertical integration by sourcing complementary activities. Operating in a changing market with regards to sourcing strategies, the (re)design of business model and thus also the business network is a main challenge for the financial institutions. This research paper introduces an integrated approach of business network redesign (BNR) for the financial industry that not only covers all three layers of business engineering business model, process model and information systems but also provides extensive methodological support. Present approaches either only partially cover these layers and thus show a restricted usability or lack methodological support so that they are merely applicable in practice. Since the research is still in progress, this paper concentrates on the core instruments used in the process of BNR. Thereby the redesign is discussed for the example of the investment process and thus presents the following fundamentals: a reference network, a reference process and a reference service map for investments.
Language
English
Keywords
Architecture
BPO
Financial Value Chain
Sourcing
HSG Classification
not classified
Refereed
No
Book title
Enterprise Applications and Services in the Finance Industry
Publisher
Springer
Publisher place
Berlin, Heidelberg
Start page
136
End page
150
Pages
15
Event Title
3rd International Workshop on Enterprise Applications and Services in the Finance Industry, FinanceCom 2007
Event Location
Montreal
Event Date
08.12.2007
Subject(s)
Division(s)
Eprints ID
213656