Key Performance Indicators for a Capability-Based Application Portfolio Management
ISSN
2325-6605
ISSN-Digital
2325-6605
Type
conference paper
Date Issued
2017-10
Author(s)
Research Team
ACG, IWI1
Abstract
In this paper, we define three key performance indicators (KPI) to measure the health of application portfolios (AP) and use the business capability map (BCM) as a visualization lens. Based on a literature review of AP management and BCM practices, we conduct a case study with a large European automotive company to develop three KPIs related to AP complexity, AP quality, and AP impact. The application of the KPIs is illustrated for the BCM of our case study partner and evaluated by conducting expert interviews with ten enterprise architecture experts of the company. Our results provide further insights on AP management practices that are enabled by using the BCM as a holistic visualization tool.
Language
English
Keywords
business capability map
application portfolio management
KPI
capability-based APM
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Start page
85
End page
91
Pages
7
Event Title
Enterprise Distributed Object Computing Workshop (EDOCW)
Event Location
Quebec City, QC, Canada
Event Date
10-13 Oct. 2017
Subject(s)
Eprints ID
252811