Process Performance Management - Identifying Stereotype Problem Situations as a Basis for Effective and Efficient Design Research
ISSN
0302-9743
ISBN
978-3-642-13334-3
Type
conference paper
Date Issued
2010-06-04
Author(s)
Editor(s)
Research Team
IWI1
Abstract
Just recently many organisations get involved with process performance management (PPM). It appears, however, that PPM initiatives confront organisations with multi-faceted and complex challenges that call for a detailed problem analysis before any solution is eveloped. In this paper we introduce two patterns for identifying stereotype problem situations in design research (DR) and apply one to the field of PPM. The application gives detailed insights into typical PPM problem situations and illustrates the usefulness of our approach.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Global Perspectives on Design Science Research
Publisher
Springer
Publisher place
Berlin, Heidelberg
Volume
LNCS 6105
Start page
302
End page
316
Pages
15
Event Title
5th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2010)
Event Location
St.Gallen
Event Date
04.-05.06.2010
Subject(s)
Eprints ID
213535
File(s)![Thumbnail Image]()
open.access
Name
Cleven.Wortmann.ea2010-ProcessPerformanceManagement.pdf
Size
236.31 KB
Format
Adobe PDF
Checksum (MD5)
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