Towards a New Methodology to Capture the Legal Compatibility of Conversational Speech Agents
Journal
Conference on Conversational User Interfaces (CUI)
Type
conference paper
Date Issued
2020
Author(s)
Dickhaut, Ernestine
;
Thies, Laura Friederike
;
;
Roßnagel, Alexander
;
Research Team
IWI6
Abstract
Higher legal standards with regards to the data protection of individuals such as the EU General Data Protection Regulation (EU-GDPR) are increasing the pressure on developers of IT artifacts. This is especially prevalent when considering conversational speech agents (CSA), which are collecting data in new ways and thus are oftentimes producing conflicts with existing law regulations. For this purpose, we introduce the law simulation method, which is a well-known evaluation method among law researchers for capturing the legal compatibility of IT artifacts such as CSA. With this rigorous method, we are able to derive actionable guidance for CSA developers to evaluate developer efforts for increasing legal compatibility. To illustrate our methodological approach, we describe in this paper key steps of the method with respect to the evaluation of CSA. We briefly discuss how this procedure can serve as the foundation for a new evaluation method of legally compatible systems in information systems.
Language
English
HSG Classification
contribution to scientific community
Start page
1
End page
4
Event Title
Conference on Conversational User Interfaces (CUI)
Event Location
Bilbao, Spain
Event Date
09-10 Jul 2020
Division(s)
Eprints ID
260718
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Name
JML_778.pdf
Size
404.32 KB
Format
Adobe PDF
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