The Future of Work Unleashed: Generative AI's Role in Shaping Knowledge Workers' Autonomous Motivation
Journal
ECIS 2024 Proceedings
Type
conference paper
Date Issued
2024-06
Author(s)
Abstract
Generative artificial intelligence (AI) such as ChatGPT is increasingly used by knowledge workers. The benefits of its use for productivity are obvious. However, prior literature has overlooked a potentially crucial benefit of using generative AI: that its use can motivate users. Building on self-determination theory, we argue that knowledge workers using generative AI experience greater perceived competence, autonomy, and relatedness as a result of its use. We thereby advance self-determination theory, uncover a potential additional benefit of using generative AI, and show fruitful avenues for future research.
Language
English (United States)
Event Title
The 32nd European Conference on Information Systems (ECIS)
Event Location
Paphos, Cyprus
Event Date
13-19 June 2024