Customer focus – the basics of customer care in law firms
Type
digital resource
Date Issued
2019-07
Author(s)
Abstract
Every law firm would assert that its focus is on its clients. If we put this claim to an acid test, it often turns out to be pretty hollow. More likely, clients are the means for lawyers to reach the end on which the focus really is.
Language
English
HSG Classification
contribution to practical use / society
Publisher place
Vista
Subject(s)
Division(s)
Eprints ID
258064