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Process management in public sector organizations

ISBN
978-0-415-43043-2
Type
book section
Date Issued
2009
Author(s)
Schedler, Kuno  
;
Helmuth, Utz
Editor(s)
Bovaird, Tony
Abstract
Topics covered:

- Definition of processes
- Distinguishing different types of processes
- Measuring and optimisation of processes
- Challenges of process management for public management

http://www.routledge.com/shopping_cart/products/product_detail.asp?curTab=CONTENTS&id=&parent_id=&sku=&isbn=9780415430432&pc=
Language
English
Keywords
process management
public management
new public management
HSG Classification
not classified
Refereed
No
Book title
Public management and governance
Publisher
Routledge
Publisher place
London
Number
2nd ed.
Start page
181
End page
198
Pages
18
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/77234
Subject(s)

business studies

Division(s)

IMP - Institute for S...

SoM - School of Manag...

University of St.Gall...

MED - School of Medic...

Eprints ID
51376
Support
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