AI-Powered Teams: How the Usage of Generative AI Tools Enhances Knowledge Transfer and Knowledge Application in Knowledge-Intensive Teams
Journal
20th International Conference on Wirtschaftsinformatik (WI)
Type
conference paper
Date Issued
2025-09-15
Author(s)
Research Team
IWI6
Abstract
Generative Artificial Intelligence (GenAI) tools, including ChatGPT and GitHub Copilot, are revolutionizing software development by enhancing knowledge sharing and application. This study investigates the role of GenAI tools in software development teams, focusing on its impact on knowledge management processes and team performance. Through an empirical study with 80 software developers, we examine how GenAI usage influences the key knowledge management processes, knowledge transfer and application, and its subsequent effect on team performance. Our findings indicate that GenAI tools significantly enhance team dynamics, fostering efficient knowledge exchange and boosting productivity. In our study, we highlight the importance of integrating GenAI thoughtfully to maximize collaborative benefits, emphasizing its role as a catalyst for innovation and efficiency in knowledge-intensive environments.
Language
English
Keywords
Human-AI Collaboration
AI in Knowledge Work
Collaboration
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher place
Münster, Germany
Pages
16
Event Title
20th International Conference on Wirtschaftsinformatik (WI)
Event Location
Münster, Germany
Event Date
15.09.2025
Subject(s)
Division(s)
File(s)![Thumbnail Image]()
open.access
Name
JML_1040.pdf
Size
341.96 KB
Format
Adobe PDF
Checksum (MD5)
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