Trust in virtual healthcare communities: Design and implementation of trust-enabling functionalities
ISSN
1530-1605
ISBN
0-7695-2056-1
Type
conference paper
Date Issued
2004-01-07
Author(s)
Research Team
iw6-init
Abstract
Trust in online communities, particularly in the healthcare domain, provides (apart from other success factors) the foundation for a successful implementation and operation of a virtual community (VC). A look at existing communities however leads to the conclusion that many VCs fail to meet requirements upon which trust is established. Based on the researchers' experience, this paper describes how trust-enabling functionalities can be systematically designed and implemented in a virtual community for cancer patients. The presented components support the process of creating trust in the VC and contribute to the successful implementation and maintenance of the community. The paper concludes with a discussion on aspects of trust yet to be implemented and recommendations for further research in this area.
Language
English
Keywords
Virtual Healthcare Communities
Design
Implementation
Trust-Enabling Functionalities
CCC
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 37th Annual Hawaii International Conference on System Sciences, 2004
Publisher
IEEE Computer Society
Publisher place
Los Alamitos, Calif.
Start page
1
End page
10
Event Title
37th Hawaii International Conference on System Sciences 2004 (HICSS-37)
Event Location
Big Island, Hawaii
Event Date
05.-08.01.2004
Subject(s)
Division(s)
Eprints ID
219384
File(s)![Thumbnail Image]()
Name
JML_35.pdf
Size
506.85 KB
Format
Adobe PDF
Checksum (MD5)
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