How Behavior Change Support Systems Influence Self-Efficacy: A Qualitative Study Using Wearables
Journal
Proceedings of the 27th European Conference on Information Systems (ECIS2019), Stockholm-Uppsala, Sweden
Type
conference paper
Date Issued
2019-06
Author(s)
Abstract
Although Behavior Change Support Systems (BCSS) are gaining ground in the field of health in-terventions, we lack an empirically grounded understanding of how the behavior change tech-niques (BCTs) that are implemented in BCSS influence behavioral outcomes. Based on the self-efficacy theory, we conduct narrative interviews to investigate the process along which BCTs ap-plied in wearable activity trackers (WATs) influence users’ perceived self-efficacy and behaviors. We find three patterns that show how WATs’ BCTs feed certain information sources on which users build their self-efficacy beliefs. We identify a positive path (i.e., high self-efficacy, leading to com-pliant behavior) and a negative path (i.e., low self-efficacy, leading to non-compliant behavior) for each of these patterns. Our findings indicate that, under certain circumstances and/or at a cer-tain level of task difficulty, BCTs inflict adverse effects on users’ perceptions of their self-efficacy and their subsequent behavioral responses. Our results provide insights for theory and practice into how BCSS affect perceptions of self-efficacy and behavior change.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Publisher place
Stockholm, Sweden
Start page
1
End page
17
Pages
17
Event Title
European Conference on Information Systems (ECIS)
Event Location
Stockholm-Uppsala, Sweden
Event Date
10.-14.06.2019
Subject(s)
Division(s)
Eprints ID
257129
File(s)![Thumbnail Image]()
Name
Rieder et al (2019) - How Behavior Change Support Systems Influence Self-Efficacy.pdf
Size
457.37 KB
Format
Adobe PDF
Checksum (MD5)
d0960b2fad200731c3020c03664d0539