Quality Assurance for Human-Based Electronic Services : A Decision Matrix for Choosing the Right Approach
Series
Lecture notes in computer science
ISBN
978-3-642-16984-7
Type
book section
Date Issued
2010
Author(s)
Editor(s)
Daniel, Florian
Michele Facca, Federico
Abstract
Crowdsourcing in the form of human-based electronic services provides a powerful way of outsourcing so called human intelligence tasks (HITs) to a large workforce of people over the Internet. Because of the limited control over that workforce, it is challenging to ensure the quality of the work results. Several approaches have been proposed that can be applied to specific types of HITs. However, it is difficult to identify a suitable quality management approach for any given type of HIT. This paper aims to provide a first sketch of a decision matrix.
Language
English
HSG Classification
contribution to scientific community
Refereed
No
Book title
Current Trends in Web Engineering
Publisher
Springer Berlin Heidelberg
Publisher place
Berlin, Heidelberg
Number
6385
Start page
421
End page
424
Pages
4
Subject(s)
Division(s)
Eprints ID
71335