A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work
ISSN
1530-1605
ISBN
978-0-7695-3075-8
Type
conference paper
Date Issued
2008-01-07
Author(s)
Abstract
Facilitating collaborative knowledge work is a crucial issue in management: knowledge is a key corporate asset, but it is typically spread across various people in different organizational functions. In this paper we explore how conceptual visualizations (such as diagrams, visual metaphors, charts, sketches) can be constructed and used as cognitive artefacts that support collaborative knowledge work. In order to facilitate tasks such as the creation and sharing of knowledge in teams, we propose a collaborative dimensions framework as a tool for understanding how visual artefacts can facilitate collaboration in circumstances that involve distributed knowledge. The framework is based on the widespread Cognitive Dimensions of Notation framework and is enriched with criteria from the boundary object paradigm discussed in organization science. The dimensions of the framework are described and then applied to three different visualizations that are used in collaborative knowledge work. A discussion of future research needs concludes the paper.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 41th Hawaii International Conference on System Sciences
Publisher
IEEE Press
Start page
364
End page
364
Event Title
41st Annual Hawaii International Conference on System Sciences (HICSS 2008)
Event Location
Waikoloa, Big Island, Hawaii
Event Date
07.-10.01.2008
Subject(s)
Division(s)
Eprints ID
54914