Towards a reference model for knowledge-enabled Customer Relationship Management
Type
conference paper
Date Issued
1999-09-16
Author(s)
Bach, Volker
;
Schulze, Jens
;
Thiesse, Frederic
Language
English
HSG Classification
not classified
Refereed
Yes
Event Title
KnowTechForum '99
Event Location
Potsdam
Subject(s)
Division(s)
Eprints ID
21629