Fluctuation and retention factors of tourism professionals
Journal
Tourism
ISSN
1332-7461
Type
journal article
Date Issued
2005
Author(s)
Abstract
The ability to attract sufficiently qualified staff is considered crucial for the (interna-tional) competitiveness of any tourism industry but in developed and rich countries it is very difficult to attract enough qualified people to the sector. Therefore, this paper analyse the fluctuation and retention that are theoretical challenged by work motivation theories. The conclusions are empirically evaluated at data based on the case of the Swiss tourism industry. The conclusions drawn contribute to a deeper understanding of motivational structures to help the industry and potential employers to deal with this situation by means of adapting job packages and leadership structure.
Language
English
Keywords
tourism labour market
human resource management in tourism
motivation theory
cross sector mobility
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Institute for Tourism
Publisher place
Zagreb
Volume
53
Number
1
Start page
17
End page
32
Pages
16
Subject(s)
Division(s)
Eprints ID
18461