Affective Mechanisms Linking Dysfunctional Behavior to Performance in Work Teams: A Moderated Mediation Study
Journal
Journal of Applied Psychology
ISSN
0021-9010
ISSN-Digital
1939-1854
Type
journal article
Date Issued
2008-09
Author(s)
Abstract
The present study examines the association between dysfunctional team behavior and team performance. Data included measures of teams' dysfunctional behavior and negative affective tone as well as supervisors' ratings of teams' (nonverbal) negative emotional expressivity and performance. Utilizing a field sample of 61 work teams, the authors tested the proposed relationships with robust data analytic techniques. Results were consistent with the hypothesized conceptual scheme, in that negative team affective tone mediated the relationship between dysfunctional team behavior and performance when teams' nonverbal negative expressivity was high but not when nonverbal expressivity was low. On the basis of the findings, the authors conclude that the connection between dysfunctional behavior and performance in team situations is more complex than was previously believed--thereby yielding a pattern of moderated mediation. In sum, the findings demonstrated that team members' collective emotions and emotional processing represent key mechanisms in determining how dysfunctional team behavior is associated with team performance.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
American Psychological Association
Publisher place
Washington, DC
Volume
93
Number
5
Start page
945
End page
958
Pages
14
Subject(s)
Division(s)
Eprints ID
49355