Trust motivation: The self-regulatory processes underlying trust decision
Journal
Organizational Psychology Review
ISSN
2041-3866
ISSN-Digital
2041-3874
Type
journal article
Date Issued
2019-09-11
Author(s)
Abstract
Theorizing about trust has focused predominantly on cognitive trust cues such as trustworthiness, portraying the trustor as a relatively passive observer reacting to the attributes of the other party. Using self-determination and control theories of motivation, we propose a model of trust motivation that explores the intraindividual processes involved in the volitional aspects of trust decision-making implied by the definition of trust as a willingness to be vulnerable. We distinguish between intrinsic and extrinsic drivers of trust and propose a two-phase model of trust goal setting and trust regulation. Our model offers a dynamic view of the trusting process and a framework for understanding how trust cognition, affect and behavior interact over time. Furthermore, we discuss how trust goals may be altered or abandoned via a feedback loop during the trust regulation process. We conclude with a discussion of potential implications for existing theory and future research.
Language
English
Keywords
trust
motivation
self-regulation
self-determination theory
goal setting
Refereed
Yes
Publisher
Sage Journals
Volume
9
Number
2-3
Start page
99
End page
123
Subject(s)
Division(s)
Eprints ID
257940