ITIL as Common-Practice Reference Model for IT Service Management: Formal assessment and implications for practice
Type
conference paper
Date Issued
2005-03-29
Author(s)
Research Team
IWI4, IIM
Language
English
Keywords
Integriertes Informationsmanagement
Informationsmanagement
CCIIM
HSG Classification
not classified
Refereed
No
Book title
Proceedings of the 2005 IEEE International Conference on E-Technology, E-Commerce and E-Service
Event Title
IEEE International Conference on E-Technology, E-Commerce and E-Service 2005
Event Location
Hong Kong
Event Date
29.03.-01.04.2005
Subject(s)
Division(s)
Eprints ID
213300