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Quality assurance excellence in the pharmaceutical industry

Type
conference paper
Date Issued
2023-07
Author(s)
Gian-Andri Erich Steiger  
;
Fabian Klinkner  
;
Thomas Friedli  
Abstract
Since the early 2000s the Pharma Industry entered the race to excellence first in manufacturing later integrating QC. QA remained a “black box”. We therefore systematically developed a QA excellence model. Our study followed an abductive research process using the method of systematic combining. 107 interviews from six cases were condensed in a draft model. This draft was consequently revised in four verification-interviews. The finalized model thereby includes 15 fields of QA. The results showed that QA deals especially with information management. An effective and efficient QA system needs to have a strong focus on coordination and risk-management.
Publisher
EurOMA European Operation Management Association
Publisher place
Brussels
Pages
10
Event Title
30th EurOMA Conference
Event Location
Leuven
Event Date
03.-05. July 2023
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/117875
Subject(s)

business studies

Division(s)

ITEM - Institute of T...

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