Trust in the Employer: the Role of High Involvement Work Practices and Procedural Justice
Journal
The International Journal of Human Resource Management
ISSN
0958-5192
ISSN-Digital
1466-4399
Type
journal article
Date Issued
2011-03-24
Author(s)
Searle, Rosalind
;
Den Hartog, Deanne N.
;
;
Gillespie, Nicole
;
Six, Frederique
;
Hatzakis, Tally
;
Skinner, Denise
Abstract
Despite the central role of trust in the organizational sciences, we know little about what makes people trust the organizations they work for. This paper examines the antecedents of employees' trust in their organizations drawing on survey data from over 600 European professional workers and managers. The results revealed direct as well as indirect relationships of both human resource (HR) practices and procedural justice with trust. The relationships of both HR practices and procedural justice with trust were partially mediated by perceptions of organizational trustworthiness (in terms of perceived ability and trustworthy intentions of the organization). Justice and HR practices were also found to interact such that justice forms a stronger predictor of trust in organizations when HR practices are less developed. In addition, employees' dispositional propensity to trust explained significant variance in employee trust in their organization, even when it was controlled in our analysis. The implications of these findings for research and practice are discussed.
Language
English
Keywords
HR practices
propensity to trust
trust
trustworthiness
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Routledge
Publisher place
London
Volume
22
Number
5
Start page
1069
End page
1092
Pages
24
Subject(s)
Division(s)
Eprints ID
230480