Identifying and Overcoming Organization and Ethical Barriers to AI Adoption

Technology companies are leading the pack in the use of Artificial Intelligence (AI) and other industries are taking advantage of AI to streamline processes and increase competitive advantage. On the way to implementing AI, organizations face ethical and organizational obstacles, which this study identifies through a structured literature review. It identifies six general ethical barriers to AI adoption, i.e., human well-being, trust, fairness, transparency, oversight & regulation, and accountability and four organizational barriers, i.e., resources, governance, culture, and employee intention to use AI. The study then examines two AI organizational governance frameworks and discusses how they might be useful in overcoming the barriers.