English
Deutsch
Log In
Email address
Password
Log-in (only for Administrators)
or
Login with HSG credentials
Research Outputs
Projects
People
Statistics
English
Deutsch
Log In
Email address
Password
Log-in (only for Administrators)
or
Login with HSG credentials
Home
HSG CRIS
HSG Publications
Optimizing CRM: Customer-Focused Capabilities in a Path-Dependent Organizational Setting
Export
Statistics
Options
Optimizing CRM: Customer-Focused Capabilities in a Path-Dependent Organizational Setting
Type
conference paper
Date Issued
2007-06-29
Author(s)
Arndt, Oliver
Schögel, Marcus
Language
English
Keywords
Customer Relationship Management
Capabilities
HSG Classification
not classified
Refereed
No
Event Title
28th INFORMS Marketing Science Conference 2007
Event Location
Singapore
Event Date
28.-30.06.2007
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/80504
Subject(s)
other research area
Division(s)
IMC – Institute for M...
Eprints ID
38754