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“Pandemic Care” - organizing and managing during the COVID-19 pandemic
Type
applied research project
Start Date
March 5, 2020
End Date
December 31, 2021
Acronym
COVID-19
Status
ongoing
Keywords
healthcare management
COVID-19
organizational resilicence
real-time case study
Description
What do hospitals do to prepare for, work through, and learn from the COVID-19 pandemic?
We coin the term “pandemic care” indicates that health providers adapt their processes, structures, routines as they engage with the pandemic. The adaptations occur simultaneously and under time pressure on three entangled levels: the micro-level of patient treatment; the meso-level of mobilizing and maintaining resources for patient treatment; and the macro-level of the organization’s environment in coordinating with others on patient treatment and resources.
We coin the term “pandemic care” indicates that health providers adapt their processes, structures, routines as they engage with the pandemic. The adaptations occur simultaneously and under time pressure on three entangled levels: the micro-level of patient treatment; the meso-level of mobilizing and maintaining resources for patient treatment; and the macro-level of the organization’s environment in coordinating with others on patient treatment and resources.
Leader contributor(s)
Member contributor(s)
Tschopp, Flavio
Funder
Topic(s)
Goal: As the pandemic unfolds
we aim to generate multiple and ongoing insights. For practitioners
we investigate the organizing and managing of the pandemic over time; and how organizations and their regional healthcare systems prepare for future pandemics. We will identify evolving topics
challenges
and practices that aim to support further improving healthcare management and the management of pandemics. For organization studies
we aim to contribute to a processual understanding of developing and maintaining organizational resilience
i.e. the capacity of responding to crises while ensuring the organization’s functioning. In addition
the research
has potential to contribute to other literatures
e.g. collective reflection
or management innovation.
Method(s)
Our research gathers real-time data in two qualitative
longitudinal case studies of Swiss hospitals. One granted access to observations
interviews and archival material. The other shares daily archival material and agreed to retrospective interviews. The field phase began on March 16
2020. The analysis occurs in parallel and adopts a process view on organizing – practice theories and social systems theory - to investigating the unfolding events over time
and in-depth analysis of moments in time.
Range
Institute/School
Range (De)
Institut/School
Division(s)
Eprints ID
247860
results