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Alexander Schagen
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Alexander Schagen
Former Member
Title
Dr.
Last Name
Schagen
First name
Alexander
Phone
+41 71 224 7179
Web Site
http://www.ifm.unisg.ch
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2013
1
Author
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Belz, Christian
1
Schagen, Alexander
Keyword
search.filters.dcsubject.Customer Care Center
1
Call Center
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Contact Center
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Customer Service Center
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Item type:
Publication
,
Der gute Draht zum Kunden
(
Manager-Magazin-Verl.-Ges.
,
2013-01-04
)
Belz, Christian
;
Schagen, Alexander
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Type:
journal article
Journal:
Harvard Business Manager
Issue:
1
URI:
https://www.alexandria.unisg.ch/handle/20.500.14171/89750