Fabian Tingelhoff

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Tingelhoff
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Fabian
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fabian.tingelhoff@unisg.ch
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    A guide for structured literature reviews in business research: The state-of-the-art and how to integrate generative artificial intelligence
    (2025-03)
    Fabian Tingelhoff  
    ;
    Brugger, Micha
    ;
    Jan Marco Leimeister  
    Generative artificial intelligence (Gen.AI) is capable of significantly improving the breadth and depth of structured literature reviews (SLRs). However, its inclusion raises essential questions regarding the review’s methodology, quality, and ethical implications. Previous research predominantly focused on the capabilities and limitations of Gen.AI to establish guidelines for research practices. However, the rapid evolution of Gen.AI often outpaces the publication of methodological papers. In response, our study adopts a criteria-centric approach, scrutinizing the scientific quality standards that Gen.AI must meet. In other words, instead of discussing what Gen.AI can and cannot do, we discuss what we should allow Gen.AI to do, irrespective of its capabilities. Our study informs researchers in the art and science of SLRs. First, we analyze the established state-of-the-art processes and associated quality standards in SLRs. From this, we synthesize a unified process and criterion set, not only underpinning a comprehensive understanding of the extant SLR methodologies but also serving as the foundational framework for integrating Gen.AI. Second, we delineate the specific scenarios conducive to incorporating Gen.AI into this fundamental framework, as well as situations where its integration may not be suitable. Our contribution is further solidified by providing a detailed, step-by-step guide—akin to a “cooking recipe”—to effectively integrate Gen.AI in SLRs, ensuring adherence to established quality criteria.
    Type:journal article
    Journal:Journal of Information Technology
    Volume:40
    Issue:1
    DOI:10.1177/02683962241304105
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122868
    Scopus© Citations 40
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    Avoiding virtual dystopia: A design theory for emancipatory participatory immersive platforms
    (2025-12)
    Fabian Tingelhoff  
    ;
    Jens Joachim Marga
    Immersive platforms, accessed via VR and AR interfaces, offer a profound digital experience but raise significant privacy and ethical concerns. Current systems collect extensive user data; this enables manipulative advertising and behavior control, fosters self-censorship, and diminishes authentic self-expression – especially among marginalized communities. The unchecked development of immersive platforms threatens to create oppressive environments due to power imbalances and a lack of regulation. This paper addresses the urgent need for emancipatory design guidelines to prevent such outcomes. By integrating critical theory with Participatory Design, we propose Emancipatory Participatory Immersive Platforms. These platforms involve users in their design and dismantle oppressive structures through four emancipatory tools (i.e., agency, dialogue, inclusion, and rationality), substantiated by eight actionable design principles. Our framework aims to empower users, promote inclusivity, and ensure rational engagement – and thereby foster immersive platforms that maintain functional benefits while enhancing freedom and equity.
    Type:journal article
    Journal:The Journal of Strategic Information Systems
    Volume:34
    Issue:4
    DOI:10.1016/j.jsis.2025.101910
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122867
    Scopus© Citations 7
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    The Diffusion of the Metaverse: How YouTube Influencers Shape Mass Adoption
    (2024)
    Fabian Tingelhoff  
    ;
    Klug, Sebastian
    ;
    Edona Elshan  
    The metaverse, although yet to be fully realized, offers a compelling vision: a scalable and interoperable ecosystem of virtual worlds that can be simultaneously accessed by multiple users using continuous, user-generated, and embodied identities (i.e., avatars). Since the metaverse will likely achieve widespread user adoption once innovators and early adopters recognize its values, it must evolve in a direction that appeals to these groups. However, it remains unsure what aspects of the metaverse innovators perceive as opportunities and challenges when engaging with early adopters. This article describes the opinions of users who influence the metaverse’s mass adoption, clarifying their perception of what already works well, holds high potential, and presents challenges. By synthesizing and critically evaluating this information, the article offers guidance for the future development and use of the metaverse and provides insights concerning its diffusion in society.
    Type:journal article
    Journal:California Management Review
    Volume:66
    DOI:10.1177/00081256241246123
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122865
    Scopus© Citations 12
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    A guide for structured literature reviews in business research: The state-of-the-art and how to integrate generative artificial intelligence
    (SAGE Publications, 2024)
    Tingelhoff, Fabian  
    ;
    Brugger, Micha
    ;
    Leimeister Jan Marco  
    Generative arti cial intelligence (Gen.AI) is capable of signi cantly improving the breadth and depth of structured literature reviews (SLRs). However, its inclusion raises essential questions regarding the review’s methodology, quality, and ethical implications. Previous research predominantly focused on the capabilities and limitations of Gen.AI to establish guidelines for research practices. However, the rapid evolution of Gen.AI often outpaces the publication of methodological papers. In response, our study adopts a criteria-centric approach, scrutinizing the scienti c quality standards that Gen.AI must meet. In other words, instead of discussing what Gen.AI can and cannot do, we discuss what we should allow Gen.AI to do, irrespective of its capabilities. Our study informs researchers in the art and science of SLRs. First, we analyze the established state-of-the-art processes and associated quality standards in SLRs. From this, we synthesize a uni ed process and criterion set, not only underpinning a comprehensive understanding of the extant SLR methodologies but also serving as the foundational framework for integrating Gen.AI. Second, we delineate the specific scenarios conducive to incorporating Gen.AI into this fundamental framework, as well as situations where its integration may not be suitable. Our contribution is further solidi ed by providing a detailed, step-by-step guide—akin to a“cooking recipe”—to effectively integrate Gen.AI in SLRs, ensuring adherence to established quality criteria.
    Type:journal article
    Journal:Journal of Information Technology (JIT)
    DOI:10.1177/02683962241304105
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/121523
    Scopus© Citations 40
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    Qualitative Insights into Organizational Value Creation: Decoding Characteristics of Metaverse Platforms
    (2024-05-15)
    Tingelhoff, Fabian  
    ;
    Raphael Schultheiss
    ;
    Sofia Marlena Schöbel
    ;
    Leimeister Jan Marco  
    The significance of metaverse platforms is growing in both research and practical applications. To utilize the chances and opportunities metaverse platforms offer, research and practice must understand how these platforms create value, which has not been adequately explored. Our research explores the characteristics of metaverse platforms that facilitate value creation for organizations in both B2B and B2C sectors. Employing a qualitative inductive approach, we conducted 15 interviews with decision-makers from international corporations active in the metaverse. We identified 26 metaverse platform characteristics, which we categorized into six dimensions based on the DeLone and McLean Information Systems success model. Subsequently, we provide examples to illustrate the application of these identified characteristics within metaverse platforms. This study contributes to the academic discourse by uncovering the characteristics that shape the competitive landscape of emerging metaverse platforms. Leveraging these characteristics may offer metaverse providers a competitive edge in attracting complementary organizations to their platforms.
    Type:journal article
    Journal:Information Systems Frontiers
    DOI:10.1007/s10796-024-10494-x
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/121208
    Scopus© Citations 9
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    Perspektiven auf das Metaverse: Der Zeitgeist des Internets der Zukunft
    (2023-08)
    Fabian Tingelhoff  
    ;
    Jens Joachim Marga
    Zuckerberg im Oktober 2021 die Umbenennung seines Unternehmens Facebook in Meta bekannt gab, ist das Metaverse zum omnipräsenten Gesprächsthema avanciert. Allerdings scheint niemand mit Bestimmtheit sagen zu können, was es wirklich ist und wie es sich gestalten wird. Aber gerade dieses Verständnis ist die essenzielle Voraussetzung, um fundierte Entscheidungen bezüglich dieser neuen Technologie treffen zu können.
    Type:journal article
    Journal:Wirtschaftsinformatik & Management
    Volume:15
    DOI:10.1365/s35764-023-00485-z
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122864
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    Overcoming Challenges to Enable the Potential of Metaverse Platforms: A Qualitative Approach to Understand Value Creation
    (2023)
    Schöbel, S.
    ;
    Fabian Tingelhoff  
    Metaverse is the buzzword of modern society. Practitioners and researchers have discussed metaverse platforms extensively, but the potential and meaning of the metaverse remain controversial. In this paper, we investigate and identify challenges that enable the potential of metaverse platforms. If these challenges are overcome, there will be value creation for practitioners, organizations, and society. We used a qualitative approach whereby we interviewed 34 metaverse experts to identify the challenges, potential, and value associated with the metaverse. Our results demonstrate that technical and societal challenges obstruct the ability to handle user-related and organizational challenges. If these challenges can be overcome, we can use the opportunities that our participants identified to create functional, social, and emotional value. Our work theoretically contributes to current knowledge on metaverse platforms by elaborating on handling metaverse platform ecosystems and determining instrumental challenges in their realization. With our qualitative approach, we provide room and directions for future research to develop a better understanding of the role and meaning of value creation in the metaverse. Our findings are useful to practitioners by presenting challenges organizations must overcome to create metaverse platforms or participate in a metaverse ecosystem. Furthermore, we present opportunities for vendors of metaverse platforms and organizations by identifying relevant processes that can be transferred into the metaverse.
    Type:journal article
    Journal:AIS Transactions on Human-Computer Interaction
    Volume:15
    Issue:1
    DOI:10.17705/1thci.00181
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122862.2
    Scopus© Citations 40
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    Past Lessons, Future Directions: An Author-Informed Review of Design Science Research in Information Systems
    (2025)
    Sebastian Reiners
    ;
    Kipping, Gregor
    ;
    Fabian Tingelhoff  
    ;
    Gau, Michael
    This paper explores the foundational insights and evolving perspectives within Design Science Research (DSR) by analyzing the reflections of authors who contributed some of the most pivotal and cited works in the field. Through in-depth interviews with 14 DSR experts, each representing a seminal and impactful publication, we investigate the motivations, challenges, and retrospective viewpoints that shaped their research contributions. Key themes include the authors’ reflections on the original aims and main contributions of their work, considerations on what they might alter if revisiting their studies today, and advice for aspiring DSR researchers. These perspectives provide a unique lens into the evolution of DSR, highlighting both enduring principles and areas ripe for innovation. This study chronicles significant milestones in DSR as well as offers guidance for future research and practice, charting a path forward for scholars navigating this dynamic and impactful paradigm.
    Type:conference paper
    DOI:10.1007/978-3-031-93976-1_7
    URI:https://www.alexandria.unisg.ch/handle/20.500.14171/122869
    Scopus© Citations 1