Walter Weber
Title
lic.oec.HSG
Last Name
Weber
First name
Walter
Email
walter.weber@unisg.ch
ORCID
Phone
+41 71 224 71 47
Web Site
63 results
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Item type:Publication, Service Competence and Firm Performance : Towards a Concept for Strategic Differentiation for Small and Medium-sized Enterprises(KMU-Verlag HSG, 2008-09-01); ; ; Even though small and medium-sized enterprises (SMEs) play a vital role in world economies, strategic management research provides only limited insight into SME strategies. Scholars to date have mainly emphasized size-related disadvantages which small firms have to face in comparison to large corporations. In this paper we therefore argue that SMEs can gain competitive advantage through providing high quality services to their customers. Based on their service competence, long-term service relationships enable small business firms adapt to their services to changing business environments and to offer customized services and hence to outperform large corporations. To stay ahead of competitors, providers must have a bundle of dynamic capabilities to constantly reshape their activities and the way they operate. In this paper, we introduce service competence as a construct to describe these capabilities and develop a set of propositions on how organizational antecedents influence the service competence of an organization.Type:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The real impact of reducing administrative burdens from the enterprises' and the economy's point of view - an explorative concept(KMU-Verlag HSG, 2008-09-01); ; ; Müller, Christoph (2008): The real impact of reducing administrative burdens from the enterprises' and the economy's point of view - an explorative concept, in: Fueglistaller / T. Volery / W. Weber (Hrsg./Eds.): Innovation, Competi-tiveness, Growth and Tradition in SMEs, Papers presented to the Rencontres de St-Gall 2008, Beiträge zu den Rencontres de St-Gall 2008, KMU-Verlag HSG, 686 S., 16 Seiten.Type:conference paper - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Fit für die Superpower in KMU – 7x3 Fragen und Antworten zum Umgang mit Hypes und anderen Fürzen in Klein- und Mittelunternehmen(KMJU Verlag HSG, 2023-10-27); ; Was ist die Superpower von Klein- und Mittelunternehmen (KMU) und wie kann sie Unternehmerinnen und Unternehmern in Zeiten von Umbruch und Krisen helfen? Der zehnte und letzte Band in der «Fit für ...»-Reihe der Organisatoren des Schweizer KMU-Tags bringt Inputs zu diesem Thema und stellt Fragen für eine Art «Selbstbesinnung» von KMU-Führungskräften.Type:book - Some of the metrics are blocked by yourconsent settings
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Item type:Publication, Fit für Selbstführung in KMU : 7x3 Fragen und Antworten zum wirksamen Selbstmanagement(KMU Verlag HSG, 2017-10-27); ; ; Type:bookVolume:1. Auflage - Some of the metrics are blocked by yourconsent settings
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