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Nadin Dörner
Former Member
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Item type:Publication, Service innovation: why is it so difficult to accomplish?This article discusses the common factors and hindrances of service innovation. Our purpose is to add a managerial perspective on service innovation. Multiple case studies on international firms that create competitive advantage through service innovation leadership are the main tool of theory development. This study answers following two strategic questions: What typical deficiencies exist that prevent firms from using service innovation as a source for competitive advantages?, What are the appropriate recommendations for succeeding with service innovation? The study focuses only on companies in mature markets. The findings are limited to this sector. The paper assists managers in concentrating on the right triggers for succeeding with service innovation. Both scholars and managers still tend to be somewhat vague in suggesting detailed recommendations for service innovation. This study identifies five management deficiencies: failure to protect services, lack of clear organizational anchoring, unsystematic innovation process, inadequate customer involvement, and insufficient elimination of bad service ideas. Additionally, the paper offers recommendations for defining, developing, and launching new services.Type:journal articleJournal:Journal of Business StrategyVolume:32Issue:3Scopus© Citations 62 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Inter-institutional collaboration for new integrative teaching programsThis paper presents an inter-institutional collaboration project. The project's goal was to develop a new teaching program that fosters pre-university innovation and entrepreneurship education. The purpose of this paper is to derive implications for future inter-institutional collaborations. The development and testing of the new teaching program corresponds to the design science paradigm. The findings illustrate that inter-institutional collaboration can generate completely new approaches that are able to deal with new challenges in education. This research focuses only on one specific inter-institutional collaboration project. The findings are limited to this project. The paper discusses implications for future educational collaboration projects to develop new teaching programs. The paper presents a collaboration project between university, school and industry. It illustrates that new teaching approaches can be successfully realised in collaboration. The paper also reports the applicability of a new, namely transformational, teaching approach.Type:journal articleJournal:On the HorizonVolume:19Issue:3Scopus© Citations 2 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Innovative Work Behavior : The Roles of Innovative Self-Efficacy and Transformational Leadership(2011-06-06); ; Morhart, FelicitasType:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, You can't teach an old dog new tricks : Bringing an innovative mindset into the classroom(EIASM European Institute for Advanced Studies in Management, 2011-06-05); ;Morhart, Felicitas; ; Widenmayer, BastianType:conference paper - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Dienstleistungsinnovation und -strategie aufeinander abstimmenType:book sectionVolume:1. Aufl.Issue:2