Antonia Albani
Title
Dr.
Last Name
Albani
First name
Antonia
Email
antonia.albani@unisg.ch
Phone
+41 71 224 33 20
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25 results
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Item type:Publication, Implications of customer value perceptions for the design of electricity efficiency services in times of smart meteringSmart meters are the backbone of modern electricity metering and an important enabler of reaching energy efficiency targets. The implementation of new metering infrastructure is, however, making little progress and is often focused on technical aspects only. Additionally, existing smart metering information systems do not yet exploit the possibilities to optimally support customers in their electricity savings activities. Knowing customer preferences is absolutely essential for the effectiveness of energy efficiency measures and, as a consequence, for realizing the economic value of smart metering technology. The presented research contributes to the field by identifying customer value perceptions concerning new smart meter services in the retail electricity market in Switzerland. Founded on a choice-based conjoint analysis with a data sample of more than 1500 respondents from three Swiss regions, five customer segments with different preferences are identified. With the exception of the comfort-oriented customer segment, the other four segments are comprised of customers who are willing (1) to pay for smart meter services and (2) to change their behavior to save electricity. Based on the identified customer value perceptions, implications for the design of smart meter-based energy efficiency services are elaborated.Type:journal articleJournal:Information systems and e-business management : ISeBVolume:15Issue:4Scopus© Citations 9 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Theory-Driven Reverse Engineering of OrganisationsDriven by the strong demand for reusable yet situational business solutions on the one side and thenecessity to provide a stable, reliant foundation that allows to adapt the supporting informationsystems in a systematic way on the other side, the need for a closer link between relevant theoriesand successful practices for the design of enterprise information systems becomes evident. Theaim of the reported research is to provide such a link by means of prescriptive guidelines for theclass of problems concerning the reverse engineering of organisations. The reverse engineering oforganisations aims at deriving at the ontological models of organisations, which build the basis forthe design and engineering of information systems supporting the business needs. An ontologicalmodel as used in the presented research is defined as the highest-level constructional model of anorganisation, which is fully independent of its implementation. The prescriptive guidelines forreverse engineering presented in this paper are derived from the ?-theory (the Greek letter ? ispronounced PSI, which stands for Performance in Social Interaction), the theory that underliesthe notion of Enterprise Ontology. This theory regards organisations as social systems and sees ITsystems as support for social actors in performing coordination-related activities and productionrelatedactivities. In this paper we focus specifically on recommendations based on the ?-theoryconcerning the coupling of two types of enterprise models in order to derive at ontological modelsof organisations. The first type of models are derived by applying the Design and EngineeringMethodology for Organisations (DEMO) and the second type of models are derived by applying theArchitecture of Integrated Information Systems (ARIS).Type:journal articleJournal:Enterprise Modelling and Information Systems ArchitecturesVolume:10Issue:1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The discipline of enterprise engineering(Inderscience Publ., 2013-02-01) ;Dietz, Jan L. G. ;Hoogervorst, Jan A. P.; ;Aveiro, DavidBabkin, EduardA century ago, Taylor published a landmark in the organisational sciences: his Principles of Scientific Management. Many researchers have elaborated on Taylor's principles, or have been influenced otherwise. The authors of the current paper evaluate a century of enterprise development, and conclude that a paradigm shift is needed for dealing adequately with the challenges that modern enterprises face. Three generic goals are identified. The first one, intellectual manageability, is the basis for mastering complexity; current approaches fall short in assisting professionals to master the complexity of enterprises and enterprise changes. The second goal, organisational concinnity, is conditional for making strategic initiatives operational; current approaches do not, or inadequately, address this objective. The third goal, social devotion, is the basis for achieving employee empowerment as well as knowledgeable management and governance; modern employees are highly educated knowledge workers; yet, the mindset of managers has not evolved accordingly. The emerging discipline of Enterprise Engineering, as conceived by the authors, is considered to be a suitable vehicle for achieving these goals. It does so by providing new, powerful theories and effective methodologies. A theoretical framework is presented for positioning the theories, goals, and fundamentals of enterprise engineering in four classes: philosophical, ontological, ideological and technological.Type:journal articleJournal:International Journal of Organisational Design and EngineeringVolume:3Issue:1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, An Enterprise Ontology-Based Approach to Service SpecificationIn recent years, the WSDL and UDDI standards arose as ad-hoc standards for the definition of service interfaces and serviceregistries. However, even together these standards do not provide enough basis for a service consumer to get a full understandingof the behavior of a service. In practice this often leads to a serious mismatch between the provider's intent and the consumer'sexpectations concerning the functionality of the corresponding service. Though additional standards have been proposed, a holisticview of what aspects of a service need to be specified is still lacking. This paper proposes a service specification framework, whichis based on a founded theory, the PSI-theory. The PSI-theory originates from the scientific fields of Language Philosophy and SystemicOntology. According to this theory, the operation of organizations is all about communication between and production by social actors.Based on the PSI-theory, a definition of the notion of ‘service' is given and a specification framework is derived. This framework canbe applied both for specifying human services, i.e. services executed by human beings, and IT services, i.e. services executed by ITsystems.Type:journal articleJournal:IEEE Transactions on Services ComputingVolume:6Issue:1Scopus© Citations 13 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Enterprise ontology based development of information systemsFor the development of enterprise information systems, the utilisation of a suitable methodology is essential, providing necessary methods and techniques for modelling the business domain and for designing the supporting information systems. Several methodologies exist and are widely applied in practice nowadays, but most of them lack a theoretical foundation. In this paper, we demonstrate an information system development methodology based on the notions of enterprise ontology and business components, and explain it within the conceptual framework called the generic system development process. The methodology allows for reduction of complexity of domain models and for identification of stable business components.Type:journal articleJournal:International Journal of Internet and Enterprise Management (IJIEM)Volume:7Issue:1 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Current Trends in Modeling Inter-Organizational CooperationPurpose – Modern enterprises face a strong economical pressure to increase competitiveness, to operate on a global market, and to engage in alliances of several kinds. In order to meet the requirements and challenges of participating in such alliances, companies must be able to cooperate effectively and efficiently. The purpose of this paper is to provide an overview of some major directions in inter‐organizational cooperation. Design/methodology/approach – In order to cope with the challenges of inter‐organizational cooperation, to share innovative research issues and to facilitate profound discussions about them, the authors organized a series of workshops on Modeling Inter‐Organizational Systems (MIOS‐CIAO!) starting at the annual OTM Federated Conference and Continuing at the Annual CAiSE Conference. This paper summarizes the results of the workshops. Findings – This paper provides an overview of what has been established and what is going on regarding the cooperation of enterprises in networks. The focus has been on the modeling of cooperation, from the business level down to the implementation level. Practical implications – This overview is a useful source of knowledge for those who want to have a quick insight in the relevant aspects of cooperation, and in many well‐known modeling approaches and techniques. It is also an inspiring source for those who want to investigate yet unsolved or unsatisfactorily solved problems. Although developments, both in theory and in practice, will go on, no landslides are expected. Particularly for practice, the value of this report will therefore last for a considerable time. Originality/value – Several core notions in the area of inter‐organizational cooperation are clarified, such as collaboration, cooperation, enterprise network, choreography, and orchestration. The whole process of developing or investigating an enterprise network is covered.Type:journal articleJournal:Journal of Enterprise Information ManagementVolume:22Issue:3Scopus© Citations 20 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Identification of Customer Preferences for New Service Development in the Electricity Domain(IEEE Computer Society, 2014-07-14); ; ; ;Proper, Henderik A.Ralyté, JolitaThe electricity domain is currently facing fundamental change on both, the production and the distribution side. In order to compete on this fast changing market, there is a high need for differentiation possibilities of the electricity suppliers as e.g., through new and innovative services. To set the right incentives to customers and offer them the right value propositions, beside a sound knowledge of the customer preferences also the involvement of the customers in the new service development process by means of co-creation is of high importance. This paper contributes to the new service development process in the electricity domain through the identification of customer segments and customer preference relations, represented by respective utility functions. The main findings presented are the results of a choice based conjoint analysis with a total of 107 respondents executed in order to gather the said customer's preferences regarding possible new future services. The customer segmentation was carried out with latent class. The analysis is embedded in a research framework that uses a multi-method approach with a combination of quantitative and qualitative methods, integrating the customers by means of co-creation.Type:conference paperVolume:1Scopus© Citations 3 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Effects of Demand Charging and Photovoltaics on the GridDue to the integration of renewable energies, the electricity grid is confronted with new peak situations that are caused by the new power plants. Beside these threats new metering technologies combined with information systems enable new pricing options that were not affordable for retail customers before. This paper contributes to the field by combining demand charging incentives with a feed in tariff for photovoltaics. Demand charges are a broadly used pricing concept for large scale and industrial customers but are not used for retail customers yet. In a simulation we first of all show the impact of solar plants on the grid. Secondly, we simulate the shift in electricity demand caused by a demand charge for retail customers. Our simulation shows that the solar panels reduce the purchased quantity of electricity while leaving the maximum peak unchanged. This leads to reduced revenues for grid operators without changing the costs. This negative impact can be improved by the demand charge for retail customers.Type:conference paperScopus© Citations 4 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Towards an Innovative Service Development Process in the Electricity Industry(Springer, 2013-06-11); ; ; ;Vom Brocke, JanHekkala, RiittaThe electricity industry is currently confronted with regulatory and technological change that leads to fundamental transformation of the value propositions and innovation processes of enterprises. New services are one possibility to compete in the new market environment. This paper proposes a service development process for the electricity industry that builds up on existing approaches. The process model was developed by means of an embedded research framework that combines qualitative and quantitative methods in a multi method approach. A first evaluation of the process was conducted with a partner of the electricity industry in Switzerland. Potential service areas resulting from literature research, expert interviews (N=19), and an Open Space event with lead customers (N=33) build the basis for a choice based conjoint study. Potential services could already be identified in a pretest study. The paper shows that co-creation with customers and experts, enables the service innovation process.Type:conference paperVolume:LNCS 7939Scopus© Citations 2 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The Benefit of Enterprise Ontology in Identifying Business Components(Springer, 2011-05-16); ;Dietz, Jan L. G. ;Avison, David ;Elliot, SteveKrogstie, JohnCompanies are more than ever participating in so-called value networks while being confronted with an increasing need for collaboration with their business partners. In order to better perform in such value networks information systems supporting not only the intra- but also the inter-enterprise business processes are necessary in order to enable and ease collaboration between business partners. Therefore, they need to be interoperable. As the basis for building these information systems the concepts of enterprise ontology and business components are very promising. The notion of enterprise ontology, as presented in this paper, is a powerful revelation of the essence of an enterprise or an enterprise network. Reusable and self-contained business components with well-defined interaction points facilitate the accessing and execution of coherent packages of business functionality. The identification of business components, however, is still a crucial factor. The reported research seeks to improve the identification of business components based on the ontological model of an enterprise, satisfying well-defined quality criteria.Type:conference paperVolume:214Scopus© Citations 22
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