Lan Zou
Title
M.Sc.
Last Name
Zou
First name
Lan
Email
lan.zou@unisg.ch
Phone
+41 71 224 7955
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Item type:Publication, Magnitude and Social Correlates of Poor Decisions in Health Insurance(2024); This study investigates consumer choice in health insurance markets. Despite theoretical expectations, empirical evidence challenges the assumption that the provision of consumer choice enhances consumer welfare. Analyzing Swiss mandatory health insurance, with six deductible plans and standardized services, we identify social characteristics associated with suboptimal decision-making. Results indicate significant financial losses for a substantial number of consumers. While economically disadvantaged populations with lower incomes and less education tend to choose higher coverage plans, this is, on average, not optimal, emphasizing the need for a nuanced understanding of the relationship between consumer choice, social factors, and financial outcomes in health insurance.Type:working paper