Mechanisms to Implement a Global Multisourcing Strategy
Series
Lecture Notes in Business Information Processing
ISBN
978-3-642-24814-6
Type
book section
Date Issued
2011
Author(s)
Editor(s)
Kotlarsky, Julia
Willcocks, Leslie P.
Oshri, Ilan
Research Team
IIM, IWI4
Abstract (De)
Many multinational enterprises apply multisourcing approaches and both practitioner-related and scholarly literature has identified multisourcing as an emerging key strategy. Multisourcing is described as the blending of services from multiple company-internal and company-external suppliers. Despite its relevance, current literature lacks depth in terms of implementing multisourcing and only a few articles describe multisourcing strategies in detail. Especially, multisourcing in a group-context is scarcely covered. This research study contributes to the body of knowledge by analyzing the case of a worldwide leading financial services provider. This article describes mechanisms that support the implementation of a global multisourcing strategy at a business group with a federal IT organization and provides insights into a real-life example of global multisourcing. Propositions on governance aspects for multisourcing are derived and a split of activities between the group center and the business entities is suggested. In particular, the organizational setup of a business group with the numerous business entities and the federal governance model determines the multisourcing strategy and the split of activities. Hence, this research also helps practitioners facing similar challenges.
Language
German
Keywords
CCIIM
IT-Governance
IT-Sourcing
HSG Classification
not classified
Refereed
No
Book title
New Studies in Global IT and Business Service Outsourcing : 5th Global Scourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers
Publisher
Springer Berlin Heidelberg
Publisher place
Berlin, Heidelberg
Number
91
Start page
1
End page
20
Pages
20
Subject(s)
Division(s)
Eprints ID
214487
File(s)![Thumbnail Image]()
open.access
Name
ATT03NL1.pdf
Size
449.36 KB
Format
Adobe PDF
Checksum (MD5)
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