An End-User Taxonomy of Enterprise Systems Flexibility: Evidence from a Leading European Apparel Manufacturer
Journal
Information Systems Management
ISSN
1058-0530
ISSN-Digital
1934-8703
Type
journal article
Date Issued
2012-04-03
Author(s)
Abstract
Through this research the authors identify the major dimensions of enterprise systems flexibility from the perspective of various end users. To explore the concept of enterprise systems flexibility, on-site interviews were conducted with 20 members of a leading European clothing manufacturer, ranging from functional employees to the CEO. Results of analyzing the data using content analysis highlight that end users view Enterprise Resource Planning (ERP) flexibility in terms of five major dimensions, specifically system connectivity, process integration, hierarchical integration, user-customizability, and consistency.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Taylor & Francis
Publisher place
London UK
Volume
29
Number
2
Start page
86
End page
99
Pages
14
Subject(s)
Division(s)
Eprints ID
209856