How to Empower the Workforce – Analyzing Internal Crowd Work as a Neo-Socio-Technical System
Journal
Hawaii International Conference on System Sciences (HICSS)
Type
conference paper
Date Issued
2019-01-08
Author(s)
Research Team
Crowdworking, CCC, IWI 6
Abstract
In this paper, we analyze internal crowd work as Neo-STS from an employee’s perspective. Based on qualitative interviews, we describe in our model how employees perceive empowerment through participation in internal crowd work. As our main contribution, we detail and extend existing research regarding internal crowd work, Neo-STS as well as empowerment by identifying structural antecedents that affect psychological empowerment of internal crowd workers.
Language
English
Keywords
Crowdsourcing
Empowerment
Internal Crowd Work
Socio Technical System
HSG Classification
contribution to practical use / society
Event Title
Hawaii International Conference on System Sciences (HICSS)
Event Location
Waikoloa, Hawaii, USA
Event Date
07.01.2019-12.01.2019
Division(s)
Eprints ID
255197
File(s)![Thumbnail Image]()
Name
JML_736.pdf
Size
801.09 KB
Format
Adobe PDF
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